At Otakuza, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

When you place an order, create an account, contact us, or interact with our website, we may collect information such as your name, email address, phone number, shipping address, billing details, and order information.

2. How We Use Your Information

We use your information to process and deliver orders, provide customer support, communicate with you about your purchases, improve our website and services, and send promotional updates when you have chosen to receive them.

3. Payment Information

Payments are processed through secure third-party payment providers. Otakuza does not store your complete card or banking details on our servers.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, remember preferences, and provide relevant content.

5. Sharing Your Information

We do not sell your personal information. We may share necessary information with trusted service providers such as payment processors, delivery partners, and technology providers when required to operate our store and fulfill your orders.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

7. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at support@otakuza.in.